Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

This Privacy Policy describes how Botix ("we," "our," or "us") collects, uses, and shares your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, such as when you:

  • Fill out our contact forms or request consultations
  • Subscribe to our newsletter or blog updates
  • Communicate with us via email or phone
  • Create an account or use our services

This may include your name, email address, company name, phone number, and any other information you choose to provide.

1.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information, including:

  • Device information (browser type, operating system, device identifiers)
  • Usage information (pages visited, time spent, click patterns)
  • Location information (IP address-based general location)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and respond to your inquiries and requests
  • Send you technical notices, updates, and marketing communications
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or illegal activities
  • Comply with legal obligations

3. Legal Basis for Processing (EU Residents)

If you are a resident of the European Union, we process your personal data based on the following legal grounds:

  • Consent: When you have given us clear consent to process your data
  • Contract: When processing is necessary to perform a contract with you
  • Legal Obligation: When we need to comply with legal requirements
  • Legitimate Interest: When we have a legitimate business interest that doesn't override your privacy rights

4. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services for us
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit consent

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools. Please note that disabling cookies may affect the functionality of our website.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please visit our contact page to get in touch with us.

This Privacy Policy is designed to be compliant with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.